Tiger Tech

To setup your Doane account profile:

Go to https://www.doane.edu/myaccount. Under “Password Reset” section, click on Go to Reset Tool. Enter your Doane Username and click continue. Select Authenticate with E-mail and choose the non-Doane e-mail listed and click Send Pin. When you receive your PIN CODE enter it the in space provided and continue. You will now select 4 challenge questions and answers.The next step will ask you to create a new password for your Doane Account. Please follow the requirements listed and click reset, making sure you get green checkmarks for both your Doane Account and Doane Gmail.

Note: Should you decide to change your password, you will need to use https://www.doane.edu/myaccount. Under the “Password Reset” section, click on Go to Reset Tool. Enter your Doane Username and click continue. Select Authenticate with Challenge Questions and type in the answers you provided. You will create a new password on the next screen.

PASSWORD REQUIREMENTS:

Your password must meet 3 of the 4 following criteria:

• Uppercase letters (A-Z)
• Lowercase letters (a-z)
• Numeric characters (0-9)
• Non-alphabetic character (ie. !, $, #, %, *)

Students needing accessibility accommodations: For information about Doane's accessibility policies, please visit https://www.doane.edu/disability-services.

Doane User ID:

Your key to most university resources is your user ID. It consists of two parts: your user name and your password. Your user name will be formatted as firstname.lastname (e.g. thomas.doane). Your password will be what you created on the https://www.doane.edu/myaccount site .

Remember to treat this information like you would your most prized possession! This user ID allows access to systems containing YOUR information and it should be kept confidential!

Systems that use your user ID include: Doane Gmail, Netfiles, WebAdvisor, Blackboard and lab machines.

Wireless Network:

On your mobile device: Connect to the "Doane" wireless network, then open your browser (Safari, Google Chrome, Firefox, etc.) and go to https://www.doane.edu. Register your device and you'll be good to go! On your PC or Mac: Go to Wi-Fi networks, select "Doane" wireless network, then open your browser (Safari, Google Chrome, Firefox, etc.) and go to https://www.doane.edu. Register your device and you'll be online!

Wired Network:

Doane University provides each student with one wired port in their dorm room in addition to their wireless access. This network is known as ResNet. There are certain restrictions on how you can use the network outlined in the Appropriate Use Policy accessible online at https://www.doane.edu/faq/acceptable-use-policy.

Blackboard:

Doane's learning management system is Blackboard. To access Blackboard, go to bb2.doane.edu. Log in using your Doane user ID.

Minimum Computer Requirements:

	Desktop/Laptop	Mobile Phone/Tablet
Operating System	Windows: 7, 8, 10 Mac OSX: 10.8, 10.9, 10.10, 10.11, 10.12	iOS, Android, Windows Mobile, Chrome OS
Processor	1 GHz Processor	1 GHz Processor
Memory	4GB of RAM	2GB of RAM
Monitor	1024 x 768 Resolution	n/a
Hard Drive Space	5GB of free space	n/a
Home Internet Speed	DSL: 12Mbps Cable: 20Mbps	DSL: 12Mbps Cable: 20Mbps
Internet Browser	IE8, IE9, IE10, Safari 5+, or Chrome	Android, Safari 6+, Chrome 35+
Java	Installation required	Some features not available in Mobile versions
Flash Player	Installation required	Some features not available in Mobile versions
Camera/Microphone	For some classes these items are required. Please check with your instructor before the beginning of class! If you need to purchase these and they are not built in, we recommend 1st tier vendors like Dell, Lenovo, Apple, etc.
For Blackboard Access	Go to bb2.doane.edu in a supported browser	Need to Download Application through the App Store or Google Play

All computers should have an anti-virus program to help protect against software that can hijack your information. Doane uses Microsoft Security Essentials or Microsoft Defender to protect our machines. These programs come standard on most Windows machines, but can be downloaded for free at http://microsoft.com/en-us/safety/pc-security/microsoft-security-essentials.aspx.

We also recommend Malwarebytes available at http://malwarebytes.com/.

Tiger Tech is available to you free of charge! If you need help with your device, your Internet connection, or even your gaming system, all you have to do is ask!

• Self-Service Portal: helpdesk.doane.edu
• Email: helpdesk@doane.edu
• Phone: 402-826-8411

Who wants to pay full price for anything these days?! You're part of our Doane family, so use our discounts!

• For Apple products: Log on to http://apple.com/us_edu_488898/shop. Discounts vary between 8 to 10 percent, depending on the product purchased.
• For Dell products: Log on to http://dell.com/doane or call 866-257-4711 (Member ID: US5485900). Discounts vary between 4 to 12 percent, depending on the product purchased.
• For Lenovo products: Log on to https://shop.id.me/stores/1486-lenovo/ Discounts vary between 5 and 30 percent, depending on the product purchased.
• For Microsoft products: Log on to https://www.microsoft.com/en-us/store/b/home?rtc=1. Discounts vary between 10 to 60 percent, depending on the product purchased.

• Self-Service Portal: helpdesk.doane.edu
• Email: helpdesk@doane.edu
• Phone: 402-826-8411