Important COVID-19 Information

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FAQ

FAQ

Here is a list of frequently asked questions you may have about your online class. If you have a question not listed here, please check the Blackboard How-To videos page for further guidance.

What are the minimum computer requirements for taking online classes?

Minimum Computer Requirements for Canvas:


Minimum Computer Requirements For Blackboard:

  Desktop/Laptop Mobile Phone/Tablet
Operating System Windows: 7, 8, 10
Mac OSX: 10.8, 10.9, 10.10, 10.11, 10.12
iOS, Android, Windows Mobile, Chrome OS
Processor 1 GHz Processor 1 GHz Processor
Memory 4GB of RAM 2GB of RAM
Monitor 1024 x 768 Resolution n/a
Hard Drive Space 5GB of free space n/a
Home Internet Speed DSL — 12Mbps
Cable — 20Mbps
DSL — 12Mbps
Cable — 20Mbps
Internet Browser IE8, IE9, IE10, Safari 5+, or Chrome Android, Safari 6+, Chrome 35+
Java Installation required Some features not available in Mobile versions
Flash Player Installation required Some features not available in Mobile versions
Camera/Microphone For some classes these items are required. Please check with your instructor before the beginning of class! If you need to purchase these and they are not built in – we recommend 1st tier vendors like Dell, Lenovo, Apple, etc  
For Blackboard Access Go to bb2.doane.edu in a supported browser Need to Download Application through the App Store or Google Play
How do I access Blackboard?

Doane is moving to Canvas! Are you looking for Canvas Help?

Canvas Resources


The link to Blackboard is https://bb2.doane.edu
Login using your Doane username and password. 

How do I reset my password?

Contact the help desk, or reset from this page here

When will I see my courses?

Students can see the course, textbook, and syllabus 7 days before the start of the term.

When can I start my course?

Courses open at 6 A.M. (CST) on the first Monday of the term

How do I see my grades?

In your course, select Grades from the navigation.

Canvas Grades

Play this video for more information on Grades in Canvas

How long will I have access to a course after the last day?

Students have 30 days from the final day of the term to check grades, and back-up their work. 

How do I access Canvas

Login to Canvas at https://doane.instructure.com 
Use your Doane username and password. 

Canvas Resources