Everyone has questions. We just pulled together a few of the frequently asked ones here for you to search. Let us know if you need any additional assistance. We'd be glad to help.

Paying for printing and copying

If you are a student of Doane College you are not charged for copying or printing in the library for academic purposes. Faculty and staff of the college should fill out a charge slip at the circulation desk so copies can be charged to the appropriate department. All others are asked to report their printer/copier usage at the circulation desk and pay $.05 per copy.

Preparing Your Computer to bring on campus

Before You Come to Campus

  • Windows users: 
    • If you do not have an antivirus program installed - download AVG and install it on your computer to protect your computer until you get to campus, and when you get to campus.  AVG is free and may be found here .  This will protect your computer from harmful software, and having a clean computer will speed up your computer registration process! 

    • If you already have an anti-virus program installed - The Doane University residential network or ResNet requires students to run AVG 8.0 antivirus that is free to download.  If you have other anti-virus programs this program will supplement the existing anti-virus.  

    • Run Windows Updates-Visit the web site http://windowsupdate.microsoft.com and do the following:

    • Make sure you have Windows updates turned on. 

    • Scan your computer and install all critical updates. You may have to run windows updates more than once for this process to complete.  To be safe run it at least three times.

    • Turn off your Windows Firewall-If you have Windows XP, turn on your Windows Firewall.

    • Get Spybot Search & Destroy-Download, install, and run Spybot Search & Destroy.

    • Uninstall Any Peer-2-Peer Applications-Remove any Peer-to-Peer applications such as Bittorrent, Limewire, Bearshare, etc..

    • Know the Law of the Land-Read and understand the Appropriate Use Policy , and the Technology Handbook as these rules and regulations will be enforced on the TigerNet. 

  • Macintosh users:  Check for updates by selecting the Apple menu and system update.

  • Linux Users: Your operating system is not supported on Doane University's campus.

Print double-sided documents

The two large printer/copiers in the library have the ability to duplex printouts. If you are copying at the printer, select TWO-SIDED COPY on the display panel, and then choose the appropriate input and output (e.g., 1-to-2, 2-to-2, etc.). If you are printing from a computer, select the Lib1SHARP or Lib2SHARP printer, then click on the Preferences button. Select 2-sided (Book) under Document style and OK. Continue by clicking on the Print button. NOTE: The printer also can staple your document if you select staples under Finishing on the Preferences window.

Register your computer on campus
The Registration Process:


-Plug Your computer into the wall or turn on your wireless adaptor on your computer. 

-When you are connected for the first time you should have an IP address that starts with 10.2.x.x

-Click internet explorer and try to browse the web

-You should be prompted with a registration page.

-Click the Link that says "Users with an existing Doane account"

-You will then be asked to put in your username and password that you use for e-mail and general log-in on campus.

-You will be required to download a CSA agent that will scan your machine for required software.  If you do not have the required software you will be prompted to download it.  Once this is downloaded, re-scan your machine with the downloaded agent.

-Once your machine meets the policy requirements, you will be given full access to the internet and the other network resources on the Doane University Network. 
Request materials from interlibrary loan

Almost any information resource can be obtained from other libraries throughout the United States and the world. If you find a citation for information you wish to use, bring the citation to the library and request an Interlibrary Loan Form at the circulation desk at the library entrance, or complete the online Interlibrary Loan Request found on the library's website. The print form should be returned to the circulation desk. The Interlibrary Loan Assistant will enter your request into the system and then contact you when the material has been received by the library. Please refer to the interlibrary loan policies for more information.

Reserve seminar/study rooms

Perkins Library has two study rooms that seat two people and the Buck Seminar Room that can seat up to 10 people. Any of these rooms may be used if you wish to have a quieter place to do your study and research or if you need a place for a small group meeting. The Buck Room must be reserved in advance since it is used for seminar courses and is kept locked for that reason. The two study rooms can be used at any time, but may be reserved to guarantee availability. Please contact the library to make a reservation request and then come to the circulation desk at the library entrance to check out a key to the room you have reserved.

Scan/fax documents in the library

There are two ways to fax a document in the library. There is a traditional fax machine in the library workroom that the staff will be happy to send faxes through for a charge of $.50/minute for the Doane community and $1.00/minute for the larger community. Just bring your document to the circulation at the library entrance and we'll send it for you. Payment is required after the fax has been sent.

The other option is to send an electronic document in PDF to an email address from the printer/copiers. You can scan the document and send it to yourself, another recipient, or more than one person. To do this press the IMAGE SEND button to the right of the display panel. On the display panel select Address entry and enter the first email address. Press To: or Cc: to select the appropriate address type. To add other recipients select Next address and Address entry to repeat the process. When you have all of the recipients entered, press the Copy button (large blue button on lower right of panel); scanning will begin. NOTE: If you have more than one page to send DO NOT press Read-End until you have all of the pages scanned. Once this has been pressed the document will be sent.

Should I put my recycled material in a trash sack before I dump it into the outside bin?

No.  All the recycling material must be hand sorted back at the warehouse.  All plastic bags must be removed before the material can be sorted.   Second, the driver for The Garbage Company needs to assess the recycled material inside the bin.  If there is actual trash in the bin, the whole bin will be thrown away.  Not only will he not have the time to sort it, he is not allowed to sort it.  The onus of correctly sorting trash from recyclable material is on you. 

Suggest materials for purchase

The library staff welcomes suggestions for materials to be added to the library's collections, whether the material is physical or electronic. Please be aware, though, that Perkins Library cannot purchase everything due to its limited budget, and each suggestion will be judged for its appropriateness according to the library's collection development policy. Requests may be submitted online using the Puchase Request Form, or the ordering information may be turned in to the Collection Development Librarian in the library. Please provide as much information as possible to uniquely identify the material. If an item is purchased the requester will be notified when it is available in the library.

Switch computers from Windows to Mac

The computers in the library's Information Commons have both operating systems, Windows and Mac. To switch from Windows to Mac, go to the Start button and select Shut Down. Select Restart in the drop-down menu, then hold down the Alt/Option key BEFORE clicking on OK. Continue holding down the Alt/Option key until the Mac operating system comes up.

To switch from Mac to Windows, click on the apple icon in the upper left-hand corner and select Restart from the drop-down menu. Hold down the Alt/Option key BEFORE clicking on Restart to answer the question, "Are you sure you want to restart your computer now?" Continue holding down the Alt/Option key until the Macintosh/Windows selection screen appears.


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