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FAQ

Everyone has questions. We just pulled together a few of the frequently asked ones here for you to search. Let us know if you need any additional assistance. We'd be glad to help.

Managing Your Password

Forgot your password? Need to change your password? Activate your Doane Gmail account, and manage your Doane College password here.

Minimum Computer Requirements

Bring Your Computer to Campus

If you have a computer, you are encouraged to bring it to campus.  The campus is fully wired and supplemented with wireless access in many places. To connect your computer to the campus network and the Internet, your computer must meet the requirements below.


Minimum Computer Requirements:







Windows Operating Systems
- Minimum -



Macintosh Operating Systems
- Minimum-



 Windows XP with current patches


 Processor: Pentium 1 GHz or higher


 RAM: 512 MB or higher


           1GB recommended


 Hard Disk: at least 300 MB of free space


 Ethernet 10/100


 Optional: Wireless 802.11 b/g


 Macintosh OS X with current patches


 Processor: G3 or higher


 RAM:  512 MB or higher


           1GB recommended


 Hard Disk: at least 300 MB of free space


 Ethernet 10/100


 Optional: Wireless 802.11 b/g

  

Note: due to the wide variety of hardware and software configurations possible, we do not guarantee that every computer will work on our campus network.  We will attempt to connect student computers to our network, but realize we may not be able to make some work.

Preparing Your Computer to bring on campus

Before You Come to Campus

  • Windows users: 
    • If you do not have an antivirus program installed - download AVG and install it on your computer to protect your computer until you get to campus, and when you get to campus.  AVG is free and may be found here .  This will protect your computer from harmful software, and having a clean computer will speed up your computer registration process! 

    • If you already have an anti-virus program installed - The Doane College residential network or ResNet requires students to run AVG 8.0 antivirus that is free to download.  If you have other anti-virus programs this program will supplement the existing anti-virus.  

    • Run Windows Updates-Visit the web site http://windowsupdate.microsoft.com and do the following:

    • Make sure you have Windows updates turned on. 

    • Scan your computer and install all critical updates. You may have to run windows updates more than once for this process to complete.  To be safe run it at least three times.

    • Turn off your Windows Firewall-If you have Windows XP, turn on your Windows Firewall.

    • Get Spybot Search & Destroy-Download, install, and run Spybot Search & Destroy available here.

    • Uninstall Any Peer-2-Peer Applications-Remove any Peer-to-Peer applications such as Bittorrent, Limewire, Bearshare, etc..

    • Know the Law of the Land-Read and understand the Appropriate Use Policy , and the Technology Handbook as these rules and regulations will be enforced on the TigerNet. 


  • Macintosh users:  Check for updates by selecting the Apple menu and system update.

  • Linux Users: Your operating system is not supported on Doane College campus.

Register your computer on campus
The Registration Process:

 

-Plug Your computer into the wall or turn on your wireless adaptor on your computer. 

 

-When you are connected for the first time you should have an IP address that starts with 10.2.x.x

 

-Click internet explorer and try to browse the web

 

-You should be prompted with a registration page.

 

-Click the Link that says "Users with an existing Doane account"

 

-You will then be asked to put in your username and password that you use for e-mail and general log-in on campus.

 

-You will be required to download a CSA agent that will scan your machine for required software.  If you do not have the required software you will be prompted to download it.  Once this is downloaded, re-scan your machine with the downloaded agent.

 

-Once your machine meets the policy requirements, you will be given full access to the internet and the other network resources on the Doane College Network. 
Technology Handbook
You can download the current technology handbook here.

 
Using Department Printers

Printer Models by Department:

  • Service Bureau - MX-M850

  • Education - MX-M550

  • Science and Math - MX-M700

  • Advancement - MX-3500

  • Business Office - MX3500

  • Gaylord - MX-M350

  • Library - MX-M350 

If you have any questions, please contact the Helpdesk .

Will I need to remember more passwords now?

No, your current Doane user ID and password will be used to access services provided by Google. 

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