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VA Frequently Asked Questions


School of Graduate & Professional Studies VA Representative

Lincoln and Grand Island Campus

This includes undergraduate and all graduate programs.

Angie Klasek, Services Coordinator,  402.466.4774
Susan Rocker, VA Certification Officer, 402.466.4774


School of Arts & Sciences VA Representative

Crete Campus

Denise Ellis, Registrar, 402.826.6771


Tuition Assistance Contact
All campuses

Cindy Nitzel, Student Accounts Supervisor, 402.826.8580


GI Bill FAQ

Is my VA money sent to me or Doane?
It depends on the program.  VA checks are sent directly to the student at the current mailing address on record or by direct deposit for chapters 30, 32, 35, 1606, 1607.   Direct deposit is available for all programs except Chapter 35.  You can call toll free 1-877-838-2778 to sign up or change your direct deposit.  The Post-9/11 Bill, Chapter 33, benefits will be sent directly to Doane.   Education benefits are paid in arrears. Please remember that it is your responsibility to satisfy your financial obligation to Doane College.

How long does is take to receive my money?

The first time you complete the Application for VA Education Benefits it will take about 8-10 weeks for processing to be completed by the St. Louis Regional Processing Office.  At extremely busy times, such as the beginning of the fall term, processing may exceed 10 weeks.  You will receive a Certificate of Eligibility award letter from VA when processing has been completed.  Please read and keep this document since it contains important information about your benefit (eligibility percentage) as well as instructions on how to self-verify your enrollment (if required).  A copy of this letter also needs to be given to your campus VA representative.

How often does Doane report my enrollment to the VA?

Doane submits an enrollment certification report to the VA each term/semester you are enrolled.  These reports are done after census.  Check the academic calendar to find the census date for the current term/semester.

After becoming eligible for benefits, do I have to do anything?

Chapters 30, 1606, and 1607 need to verify attendance each month via the WAVE system (Web Automated Verification of Enrollment).  Monthly payments are not dispersed until this is done.

I haven't received my money and I am concerned whom should I contact?

You may call VA's toll-free number 1-888-442-4551 or submit a secure e-mail through the VA Inquiry System at www.gibill.va.gov.  You can select the "Ask a Question" link to set up an e-mail account. Your inquiries will be answered by a VA employee generally within 7-10 days.

How much time do I have to use my money?

This varies based on the education program for which you establish eligibility. Each education chapter is unique, and the entitlement-time period to use the benefit is established by law. There are fact sheets for each education chapter at the gibill website.

Can I receive Financial Aid and VA benefits?

Yes.   See FA/VA Tip Sheet

I need a refresher/developmental/remedial course to be successful in school.  Will the VA cover it?

Yes

I received an F in a course.  Will the VA pay for me to retake it?

Yes, the VA will pay to retake a course once.  If you are unsuccessful twice, the VA generally will not pay for a third repeat.

I received a D in a course.  Will the VA pay for me to retake it?

This answer will vary depending on the circumstances.  It is best to check with your campus VA representative for details.  Questions the VA campus rep will consider include if you need to raise your GPA to get to a 2.0 for graduation.  Also if repeating the course is counted in your full-time load or if it is in addition to your full-time load. 

I am not doing well in a course and think I should withdraw from it.  Will this impact my VA? 

This depends on if withdrawing from the course impacts your academic load, changing your status for example from full-time to part-time.  If you do withdraw from a course and your load changes, you need to submit a statement explaining the circumstances. If you are having difficulty with a particular course, the VA does have a tutorial assistance supplemental benefit.

I am in the Reserves full-time and receive Tuition Assistance.  Am I eligible for VA benefits too?

Eligibility is established by the Department of Defense, not VA.  Tuition assistance that is State-funded is not considered a duplication of benefit.  Check with your National Guard Education Service Officer if you have questions.

I am in the Guard full-time, am I eligible for VA benefits?

Eligibility is established by the Department of Defense, not VA.  Tuition assistance that is State-funded is not considered a duplication of benefit.  Check with your National Guard Education Service Officer if you have questions.

I am Chapter 35 and know some students get a tuition waiver.  Am I eligible for that?

This is a State benefit established by a Nebraska statute.  Tuition waivers are only available through public post-secondary institutions in Nebraska.  This does not include Doane.  For more information on tuition waivers call the Nebraska Department of Veterans Affairs at 402-471-2458.  

I'm supposed to get a kicker, but I haven't yet? 

Kickers, or sign up incentives, are paid directly to the veteran/student.  Please contact your Education Services Officer for details.


Vocational Rehabilitation 

www.vba.va.gov/bln/vre/index.htm

How do I get my benefits started?

You can apply by completing VA Form 28-1900, Disabled Veterans Application for Vocational Rehabilitation.  A veteran who is eligible for an evaluation under Chapter 31 must complete the VA Form 28-8832, Application for Vocational Educational Counseling and meet with a Vocational Rehabilitation Counselor (VRC). If the VRC determines that an employment handicap exists as a result of a service-connected disability, the veteran is found entitled to services. The VRC and the veteran will then continue counseling to select a track of services and jointly develop a plan to address the rehabilitation, employment, and educational needs of the veteran.

How much money are Vocational Rehabilitation students eligible for?

Voc Rehab students receive funds for tuition as well as a living allowance.  The exact benefit will vary per student.

Where do I find more information on Voc Rehab?  

For more details see your Vocational Rehabilitation Counselor (VRC), campus VA representative, or visit the Voc Rehab web site at http://www.vba.va.gov/bln/vre/index.htm.


Support Services

Assimilating into college life can be difficult after serving in the armed services.  Doane and the surrounding community has many resources available to assist you in this transition.

Assistance through Doane

Community Based Assistance

Other Helpful Links