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Help and Support

Self-Help Guidance

Contact the Helpdesk

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DIRECTIONS

The Helpdesk is located in the Learning Commons within the Perkins Library. The entrance to the Learning Commons is located on the first floor, south end, of Communications Building just off the main hallway, opposite the Heckman Auditorium. Please refer to the campus map to find the Communications Building on the Crete campus.

2016-2017 ACADEMIC YEAR HOURS 

   

Regular Hours (deviations are listed below)

 
      Monday-Thursday 8am-11pm
      Friday 8am-5pm
      Saturday CLOSED
      Sunday 2pm-11pm

 After Hours Helpdesk Assistance

2016-2017 Special Dates

September 

      1 -- CLOSED 11am-noon (Opening Convocation)
      3-5 -- CLOSED (Labor Day weekend)

October 

      20&21 -- 8am-5pm (Fall Break)
      22&23 -- CLOSED (Fall Break)
      24&25 -- 8am-5pm (Fall Break)

November 

      22 -- 8am-5pm (Thanksgiving Break)
      23 -- 8am-noon (Thanksgiving Break)
      24-27 -- CLOSED (Thanksgiving Break)

December 

      4 -- 1pm-midnight
      5-8 -- 8am-midnight
      10 -- 1pm-9pm
      11 -- 1pm-midnight
      12-15 -- 8am-midnight
      18 -- CLOSED (Winter Break)
      19-23 -- 8am-5pm (Winter Break)
      24-31 -- CLOSED (Winter Break)

January 

      1 -- CLOSED
      2-20 -- 8am-5pm - Mon-Fri; CLOSED - Sat & Sun (Winter Break)

March 

      4&5 -- CLOSED (Spring Break)
      6-10 -- 8am-5pm (Spring Break)
      11&12 -- CLOSED (Spring Break)

April 

      16 -- CLOSED (Easter)
      17 -- 8am-5pm (Easter)
      30 -- 1pm-midnight

May 

      1-4 -- 8am-midnight
      6 -- 1pm-9pm
      7 -- 1pm-midnight
      8-10 -- 8am-mighnight
      11&12 -- 8am-5pm
      13&14 -- CLOSED (Commencement)

 

 

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